This profile was registered with www.eeeguyz.com on 17.09.09
382 Central Park West, #11-V
Cell Phone
646-522-9672
New York, New York 10025
Home Phone:
212-222-9718
OBJECTIVE: Performance improvement and strategic education consultant with significant global experience across diverse not-for-profit performing arts organizations and commercial businesses. Looking for opportunities that combine personal meaning and social impact, with a focus on system implementation, technology training and customer service.
Skills and expertise
Not-for-profit operations and fundraising
System and application conversion, migration, and upgrade
Project management, analysis and planning
Ability to function in a collaborative, fast-paced environment
Training, coaching and facilitation
Excellent listening skills and a consultative manner
executive management experience in not-for-profit performing arts
Directed all aspects of production, operations and fundraising with theatrical institutions of diverse budget size (up to $2.4 million), staff (up to 100), and subscription audience (over 125,000).
Managed 1 of the 3 beta-testing projects for the National Computer Project for the Performing Arts, which introduced computerization for improved ticketing and fundraising operations to the arts.
Coordinated the interior renovation of 2 landmark theaters on the National Register of Historic Places, which increased seating capacity, earned income potential, and audience comfort.
Marketing and Fundraising for the Arts, New York, NY 1988 - 1992
Consultant
Created marketing, fundraising and special events programs that resulted in over $250,000 in first-time grants from federal, state and local arts councils, and $150,000 in contributions from individuals.
Served on the management team of the League of Resident Theatres (LORT) during collective bargaining sessions with Actors’ Equity Association.
Associate Producer on the IBM-sponsored National Theater Tour of GRANDMA MOSES, starring Cloris Leachman.
Long Island Stage, Rockville Centre, NY 1986-1988
Managing Director
Worked with the Artistic Director & Board of Trustees in managing this 300-seat LORT D Theater with an $800,000 budget, 4,300 subscribers, and a staff of 10.
Established & maintained effective partnerships with elected officials, funding agencies, corporate and community leaders, and educational institutions.
Managed all aspects of theatrical production, marketing, fundraising, & operations.
Administered federal, state & local government contracts & grants.
Pittsburgh Public Theater, Pittsburgh, PA 1983-1986
Associate Producing Director
Managed the administrative team of this professional, not-for-profit, theater with a budget of $2.4 million, a staff of 50, and subscription audience of over 16,000.
Coordinated the interior renovation of the landmark theater on the National Register of Historic Places, which increased seating capacity, earned income potential, and audience comfort.
Managed 1 of the 3 beta-testing projects for the National Computer Project for the Performing Arts, funded by the Ford Foundation.
Lectured in the Arts Administration Program at Carnegie Mellon University.
Looking Glass Theatre, Providence, RI 1978-1981
Producing Director
Managed & supervised all aspects of this regional touring company, with a budget in excess of $200,000 and staff of ten.
Raised $175,000 from local corporations, private foundations, the National Endowment for the Arts, the RI State Council on the Arts, the State Dept. of Education, & the State Dept. of Labor (CETA Program).
Received a special invitation to perform at the Kennedy Center for the Performing Arts in Washington, DC. As part of their Arts in Education Program.
Created a Task Force to investigate a creative partnership with the Children's Museum of Rhode Island.
Trinity Repertory Company, Providence, RI 1977-1978
Subscription & Box Office Assistant
Assisted in all facets of subscription ticket and box office operations for this LORT Theatre with 16,000 subscribers, & attendance of over 170,000 in its two theaters.
Processed individual & group subscription sales orders.
Assisted in planning and evaluating the annual subscription campaign.
Provided front line customer service, and completed standard box office reports.
New Hampshire Performing Arts Center, Manchester, NH 1975-1977
Executive Director
Responsible for supervision, operation, programming & renovation of the Palace Theatre, with an operating budget in excess of $250,000 and staff of 12.
Coordinated the interior renovation of this landmark theater on the National Register of Historic Places, which increased seating capacity, earned income potential, and audience comfort.
Contracted with resident companies, professional artists & community sponsors for programs & rentals.
Completed a 3-year capital fundraising campaign for historic preservation.
performance improvement and strategic education consulting experience
Wagner-Weber Associates, Inc., New York, NY, September, 2007 – present
Client Support Consultant
Organize the quarterly application of security patches to network servers, applications and workstations.
Coordinate first-level technical support for hardware, software and infrastructure issues.
Manage service and maintenance calendars for all clients.
GREGORY MILLER & COMPANY LLC, New York, NY June, 2007 – August, 2007
Project Manager / Implementation & Training Consultant, The Legal Aid Society
Planning and coordination of training for migration from WordPerfect to MS Word.
Create and implement a marketing plan, including written and oral communications.
Design & deliver training in MS Word, Innova, Out-of-Sight, Best Authority, and CrossWords applications.
nixon peabody llp, new york, ny 2003 - 2007
Regional Technology Training Coordinator
Designed the learning plan, overall strategy for instruction, and the regional training schedule.
Facilitated local office training program initiatives consistent with the firm’s training goals.
Improved technology training processes and procedures.
PERFECT ACCESS SPEER, New York, NY 2000 - 2002
Application Training & Support Specialist
Responsible for conducting training and floor support for law firms, financial institutions and corporations which were updating or migrating to Microsoft Office technology.
Analyzed the existing workflow for creating, editing and saving documents, along with the procedures for collaborating on documents internally, and with clients and co-counsel.
Coached the client in understanding the process of converting or cleaning up legacy documents.
Implemented learning solutions that met clients' business, performance and training needs.
VENATOR GROUP, INC., New York, NY 1998 - 2000
Corporate Learning Design Specialist / Trainer
Responsible for analysis, planning, instructional design & training delivery during the corporate migration from mainframe to PC network systems for this diversified global retailer.
Researched and managed rollout of computer-based training curriculum to each workstation, resulting in more flexible, personalized and independent learning, and a reduction of training costs by 50%.
Designed and implemented a “Mobile Computing” training program to introduce new equipment and technology to regional managers, which improved business communications and reporting.
Directed the implementation and evaluation of learning and development services, programs and products.
CITIBANK, New York, NY 1998
Consultant
Coordinated and managed the development of a PC Network Learning Lab as a pilot program for delivering desktop and technical training.
Established and maintained a collaborative partnership with both the internal technical staff and the courseware vendor, which resulted in the timely completion and opening of the lab.
Designed a communication plan that built consensus and prepared the users for changes in their learning environment.
JOHNSON & HIGGINS, INC., New York, NY 1994 - 1997
Automation & Training Specialist
Developed and delivered domestic and international training during corporate rollout of Lotus Notes for this global insurance brokerage firm.
Identified core competencies for each learning audience, along with appropriate instructional strategies, curriculum, assessment objectives and methodologies.
Conducted management seminars within a culturally diverse workforce as a certified Corporate University facilitator, resulting in successful completion of the "J&H Quality Initiative".
